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Community Care

Advertising and marketing targets audiences. Social media creates communities. How do you participate in and cultivate your community?

Speakers may wish to consider the following questions:

How do you manage a community and how do you manage multiple communities?
What are the resource and cost implications of managing a community?
How do we measure success with online communities?
Why is customer service important?
What part of an organization should manage the communities?
What is the role of the Community Manager and why is this important?
What rules do you use to govern your communities.
How do you prevent someone from spoofing or hijacking your site?
How do you manage a troll on your site?
How do you develop a social media strategy? Why is it important?
What about mobile technology? What role does that play?
How does the culture of your organization need to change in order to successfully manage a community or multiple communities?

If you would like to submit a speaker/panel submission, please describe what you will talk about, what organization you are representing, the format you are proposing, and how your proposal maps to the Camp themes. Creativity is encouraged!

All submissions for speakers/panels must be uploaded here no later than midnight EST on January 23, 2010. Voting by the Community and space availability will determine if your session is accepted. Voting closes at midnight EST January 30, 2010. The final Camp schedule will be posted no later than February 1, 2010.

Proposed Community Care Sessions

Engaging your community

gov20la.org (84 hits)

How can governments define their communities, develop follow/friend policies and engage stakeholders such that they tap into the ideas and expertise of their communities without favoring some member members of their community (most visible, most friendly, most vocal) over other legitimate members? More... (Community Care)

2 Comments 224 views by Annie Crombie submitted 46 days ago

Beyond the Technology.. Master Complex Human Dynamics

socapconsults.com (40 hits)

Working with Communities that Care How do you participate in and cultivate your community? Our Speakers consider the following questions: How do you manage a community and how do you manage multiple communities? Often the Social is neglected in Social Media. The Technology is emphasized over the way people interact and communicate. So the first r More... (Community Care)

1 Comments 128 views by Christopher Kaufman submitted 38 days ago

How To Build Community Through Public Private Partnerships

http://publicprivatecommunitybuilding.blogspot.com (45 hits)

When the first adaptive resue loft dwellers moved to Downtown Los Angeles, we moved into a wasteland of abandoned buildings and sidewalks filled with drug dealers. It was like the Wild West with few public or private services. We had to build our own communities and we quickly discovered we needed to develop on-line forums to reach out and commun More... (Community Care)

0 Comments 154 views by Brady Westwater submitted 42 days ago

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